When you go
There are things you need to do before you leave in order to ensure that your phone will work abroad. It might not be possible to get these things done once you are abroad.
1. International/roaming bars?
Call us on 0131 557 8300, and ask us to check that there are no international or roaming bars on your number, and to lift them if there are. We will do this right away. It is important to do this before you go, as limitations on some foreign networks means that it is not always possible to do this while you are abroad.
2. Access to Voicemail?
You will most likely need a PIN to access your voicemail messages while abroad. Due to overseas network restrictions, it is not always possible to set your PIN once you are abroad, so it’s best to do it before you go. Simply call 121 from your mobile and follow the instructions. Alternatively, you can call +447836 121 121 if you’re not on a Vodafone-preferred network while roaming. It’s a good idea to take a note of both of these numbers just in case. When you go into 121 to set your PIN, you may find that there is already a PIN set. If you don’t have a note of it, let us know and we will have Vodafone reset the PIN and text it to you.
3. Use WiFi
Where possible, only browse, email or download when using your phones’s WiFi connection. You are not billed for data downloaded over WiFi, the only charge might be if a particular WiFi hotspot charges for access, and you should be informed of that before you can start using the connection.
4. Turn off data roaming
You can find full details on how to turn off data roaming on our dedicated page here. If you need to check your emails, or use the internet when you’re not near a WiFi hotspot, then it is advisable to either browse for mobile versions of the sites you are looking for (by replacing the ‘www’ with ‘m’, or replacing the ‘.com’ with ‘.mobi’.
5. Phonebook?
Your phonebook will work as long as you have prefixed the numbers with +44. You can still use the +44 prefix when in the UK, so you don’t need to change them back again.
Check your costs and save money when travelling abroad
Please select the region you plan on visiting. Not sure which region to choose?
Europe
USA and Canada
Rest of the World
Planning on using a mobile broadband connection while abroad? Check your costs here
Accounts on the Business Sharer or Vodafone Red price plans can take advantage of their UK price plan when roaming in Europe for just £2.50 per day with the EuroTraveller add-on. For more information click here
To apply Vodafone EuroTraveller to your Business Sharer or Vodafone Red plan, or if you have any questions, please call us on 0131 557 8300, or drop us an email, and we will be happy to help.
All price plans and roaming bundles are subject to terms and conditions: Click here to view.
