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Implementing Your Mobile Solution |
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Taking
Care of Business
If you decide to take advantage of the potential
savings and work with us, we will take care of everything for you.
We'll set up your new account and manage the smooth transfer of
your mobile numbers from your previous supplier. You don't need
to worry about a thing.
Your Contract
This is about your commitment to the network.
When you are ready to proceed, we will provide an Agreement, for
you to sign. In the Agreement, you agree to purchase your phone
calls from the network for a minimum period (usually 12 months):
This is not a commitment to a specific tariff, you
could change your tariff every month, but you are agreeing to receive
at least minimum billing from the network for each handset, each
month for a year.
Delivery Services
Once the paperwork has been finalised, we will
keep you informed of when your service will be up and running. We
will then agree a supply date for the goods and services that you
have ordered, which could mean next day, or even same day
delivery direct to you.
If you are replacing your phones with new handsets,
we will copy the contents of your phone book information from your
existing SIM cards. Where possible, we will copy the content from
the phone's memory to your new phone. In addition, we'll also recycle
your old equipment to ensure that it can be used for spares, loan
stock or to generate money for charity. |

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Car Kits and Installation
We offer two main types of car kit:
1. The Standard Car Kit
Here's what you get:
A fitted cradle for your phone.
An antenna installed on your vehicle.
Your phone will charge up from the car power supply when
the ignition is on.
Full hands free capability, allowing you to talk and listen
whilst maintaining control of your vehicle.
Some kits now feature a 'voice dial' facility, which means
a voice command will automatically trigger the dialling, without
the need to dial any numbers.
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2. The Bluetooth Car Kit
This kit gives you all the advantages of hands
free speech and voice activation as above.
There is no cradle installed in the car - an option that
may be more suitable for certain cars.
There is no charging facility in the kit. However, we will
supply an in-car charger at no additional cost.
It also does not have a dedicated vehicle antenna, which
means that reception may not be quite as good in areas of poor network
coverage.
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Installation Services
Whichever kit you choose, you will benefit from the
experience of a company that has been installing in-vehicle kits and car
phones since 1986. We will ensure that:
- Your car kit will be installed neatly with respect to
the aesthetics of your vehicle.
- We will only use manufacturers' approved accessories.
- Your car kit will be fitted at a time and place convenient
for you.
- If you have a problem subsequent to the installation,
it will be rectified with the minimum of inconvenience to you. With
Veecom, you can be sure of no disappointments and no surprises.
If required, we will also provide you with an introduction
or demonstration showing you how to get the best out of using your new
equipment.
Next
Step - After Sales Service
Business
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